UGO Freephone are a trusted service provider in a growing number of supermarkets, universities and colleges across the UK. Now your hospitals and clinics can count on us to provide patients, visitors and staff with a direct line to our ever reliable taxi and private hire network.

Our hassle-free service not only costs nothing to install or maintain, your NHS Trust will even receive a revenue payment from us every quarter. UGO Freephone units are highly visible and also allow you to program six additional services into them, giving your customers easy access to other NHS services.

Integrated and simple Transport Management

Working with us on your Freephone and ground transportation can save you money and simplify your operations.

Revenue generator

UGO Freephone gives you an important additional revenue stream.

Increases service levels

UGO Freephone calls are both free to you and your visitors.

Staff benefits

UGO Business offers simple and efficient booking process via a dedicated app and online booking platform. There are also potential fare reductions for Trust staff.

No surprises

Managing finance couldn't be easier with our invoicing and reporting tools, while having complete price transparency.

Cost Control

UGO Business will ensure all journey expenses are accurate and allocated against the correct cost centre.

Duty of Care

We only work with reliable, licensed operators with fully vetted drivers.


We will set up monthly reports that give you all the control you need. We will also work with you on any adhoc reporting you require. You will be able to review reports by cost centre or by single journey.

UGO Business for NHS

UGO Business is the ground transportation side of our business that will enable you to transport your staff, patients and materials in a cost effective way with greater financial reporting and control.

For more information on the benefits of UGO Business click here.

Case Studies

These case studies show how Transport Innovation's freephone taxi services and expertise have helped our clients and their customers get what they want, when they want it