Who we are

We are Transport Innovation, a leading ground transportation company with 30 years' experience in the trade. Our UGO brand provides trusted minicab and private hire vehicle services in the UK. Our unique taxi network operates nationwide with over 1000 minicab and private hire companies on our books.

From our base in Gants Hill, Essex we run three services: UGO Freephone, UGO Business and UGO Minicabster.

  • We're now the recognised freephone service provider in 90% of all the major UK supermarkets and we're rapidly growing in the hospital and university sectors too.
  • UGO Business offers smart, simple and reliable business transport for staff movement, patient transfers or delivery and collection of company materials.
  • While UGO Minicabster is our cutting edge consumer booking app, perfect for booking a car wherever you are.

These are some of our customers

Get in touch

Want to know more about UGO?

Alternatively, if you'd like to speak to someone now,
call our Business Development team on 020 8532 4950

Case Studies

These case studies show how Transport Innovation's freephone taxi services and expertise have helped our clients and their customers get what they want, when they want it


Browse and find answers to the questions we get asked the most about Transport Innovation and our freephone services. If you need to contact us directly you will find all of our contact details here.